Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

At Coastline Lift, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website https://coastlinelift.com/, interact with our services, or engage with us in other ways.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

1.1 Personal Identifiable Information (PII)
  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Payment Information (if applicable)

1.2 Non-Personal Identifiable Information
  • IP Address

  • Browser Type and Version

  • Operating System

  • Device Information

  • Cookies and Tracking Technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: Process your inquiries, orders, and any transactions.

  • To improve our website: We use your feedback to improve our content, website features, and services.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Marketing and Promotions: We may send you marketing communications (with your consent).

  • Compliance and Legal Requirements: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following scenarios:

  • Service Providers: We may share information with third-party vendors who assist us with website operations, payment processing, and customer service. These providers are contractually obligated to safeguard your information.

  • Legal Compliance: We may disclose information if required to do so by law or in response to legal processes, such as subpoenas, court orders, or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website usage, and provide personalized content and ads.

You can control cookie settings in your browser. However, please note that disabling cookies may affect your ability to use some features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take these steps to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data (subject to legal obligations).

  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the unsubscribe link in our emails.

If you wish to exercise any of these rights, please contact us at contact@coastlinelift.com.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this policy periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Coastline Lift
[Insert Business Address]
Email: contact@coastlinelift.com
Phone: [Insert Phone Number]

10. International Users

If you are accessing this website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. By using our website and services, you consent to the transfer of your information to the United States.

11. California Residents (CCPA)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). This may include the right to:

  • Request the categories of personal data we collect about you and the purpose for collecting it.

  • Request deletion of your personal data (with certain exceptions).

  • Opt-out of the sale of your personal data (if applicable).

To exercise these rights, please contact us at contact@coastlinelift.com.

SMS Communications & Opt-In Policy

Coastline Lift LLC

How to Opt In to SMS Communications

Coastline Lift LLC sends text messages only to customers and prospective customers who have initiated contact with our business and have provided consent to communicate by SMS. We do not send unsolicited text messages to purchased lists or individuals who have not interacted with our business.

Customers may initiate contact with Coastline Lift LLC by calling our business, sending a text message to our business phone number, submitting a quote or contact request through our website, completing service-related paperwork, or communicating with one of our representatives.

Providing a mobile phone number by itself does not automatically enroll a customer in ongoing SMS communications. When SMS communication is appropriate, the customer is notified that they may opt in to receive text messages from Coastline Lift LLC.

Opt-In by Phone or In Person

When a customer or prospective customer contacts us by telephone or communicates with one of our representatives in person, our representative may ask whether the customer would like to receive SMS messages regarding their inquiry or customer relationship.

Before consent is recorded, the customer is informed that:

  • They are agreeing to receive text messages from Coastline Lift LLC regarding their inquiry, quote, scheduling, appointments, requested services, service updates, and customer support.
  • Message frequency varies.
  • Message and data rates may apply.
  • They may reply STOP at any time to opt out.
  • They may reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchasing goods or services.
  • SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
  • Our Privacy Policy and Terms & Conditions are available on our website.

The customer must affirmatively agree to receive SMS communications before their consent is recorded.

Opt-In by Text Message

Customers and prospective customers may also initiate communication with Coastline Lift LLC by sending a text message directly to our published business phone number.

When applicable, the customer is provided with SMS disclosure information explaining that message frequency varies, message and data rates may apply, STOP can be used to opt out, and HELP can be used for assistance.

We may use SMS to respond to the customer’s request and, when appropriate, obtain or confirm consent for continued SMS communications.

Website, Quote Requests, and Service Paperwork

Customers may provide their telephone number when requesting a quote, completing a contact form, requesting services, or completing service-related paperwork.

Providing a telephone number through one of these methods does not, by itself, constitute consent to receive ongoing SMS communications unless SMS consent language is presented and the customer affirmatively agrees to it.

Where an SMS opt-in option is provided, customers are informed of the purpose of the SMS communications and applicable disclosures before providing their consent.

Types of Messages We Send

Customers who opt in may receive text messages related to their relationship with Coastline Lift LLC, including responses to inquiries, quotes and estimates, appointments, scheduling, service coordination, service updates, customer support, and other communications related to services they have requested.

Message frequency varies depending on the customer’s inquiry, services, and communication needs.

SMS Privacy

Coastline Lift LLC respects the privacy of our customers and prospective customers. Mobile phone numbers, SMS opt-in information, and SMS consent are used to provide communications requested or authorized by the customer.

SMS consent and opt-in information are not shared with third parties or affiliates for their marketing or promotional purposes.

For additional information about how Coastline Lift LLC collects, uses, protects, and shares personal information, please review our Privacy Policy.

Contact Us

If you have questions regarding this SMS Communications & Opt-In Policy or would like assistance with your communication preferences, please contact:

Coastline Lift LLC
(850)558-5331
admin@coastlinelift.com